Frequently asked questions
What if my box arrives damaged or incorrect?
Please email us within 7 days of delivery and include photos of the issue.
We will replace the affected item(s) or issue store credit at our discretion.
Claims submitted after 7 days may not be eligible.
info@fuelboxx.com
Can I change my shipping address or payment method?
Yes. Log into your customer account to update your information before the next calendar month begins so it applies to the upcoming box.
For urgent changes, please contact us at info@fuelboxx.com.
Do prices ever change?
Subscription pricing may change from time to time.
If pricing changes, we’ll notify you in advance. Continuing your subscription after notification confirms acceptance of the updated price.